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The Amtower B2G Market Report
Volume 3, #07, February 17, 2004

(Sign up for your free subscription at http://www.FederalDirect.net and if you like this, please pass this along to your colleagues. To unsubscribe, email me at amtower@erols.com). Past issues available at http://www.federaldirect.net/newsletterarchives.html)

1) Amtower Off-Center Observations
2) The Good, the Bad and the Ugly: Reinventing the Wheel – and Making it Square
3) Amtower Advertisements
4) One Minute Marketing Clinic: .gov Research

Amtower Off-Center Observations

I hope we are beyond the MyDoom problems of two weeks ago. We have implemented a new email service and again, I apologize for any inconvenience caused by the newsletter being hijacked by MyDoom.

I received several comments on my brief mention of the DOD eMall, so I have saved my pithier comments…


THE GOOD, THE BAD AND THE UGLY: REINVENTING THE WHEEL- AND MAKING IT SQUARE

The government is renown for its ability to spend money on things that do not work, and occasionally the criticisms of these boondoggles are well-founded. Wheels are round, and they have already been invented.

The Army has mandated Emall for their entire office supply purchasing. They have BPAs with 12 companies and have mandated that they participate in the Emall. Most customers hate Emall and would prefer to use the vendor sites or phone in orders. The Air Force has recently announced a similar move (Reference-Number-PKS-001) - instead they use Air Force Advantage, managed by GSA.

This does not bode well for buyers or vendors. In the Amtower B2G Market Report form December 22, 2003 (http://www.federaldirect.net/newsletter122203.html) I review the total FY2003 dollars spent on GSA Advantage: “GSA Advantage (GSA online ordering system) again was rarely used for ordering in FY 03, as less than 1% was ordered online, which represented 292,615 orders with an average sale of $387. GSA plans to introduce a pilot electronic mod processing this spring, which would allow contractors to edit their prices (i.e. reductions, deletes) in near real-time. Right now most of GSA Advantage listings are 45-60 days old. If GSA Advantage were a real business, they would be out of business. Would Amazon be successful with 60-day old pricing?”

Most government buyers and vendors required to use the Emall, or the Air Force variation of the Advantage system, will be frustrated. Why? Simply put, e-commerce depends on ease of navigation, ease of use, easy to find products and easy to purchase. These criteria are not met at Advantage or Emall, and will lead to much miss-spent money, much time wasted, and people getting unnecessarily irritated.

The vendors already have very good sites. If they are “approved”, simply tell your buyers that these are the vendor sites they should use. They should not force buyers to use un-useable web sites

A quote from the USAF announcement explains the intent: “The goal is to save time by purchasing from the desktop and save money by obtaining discounted prices.” And it is a good intent. But it will NOT be accomplished by forcing buyers to sites that have already proven inadequate. The approved vendors already have web sites that meet this intent.

And for some reason, this reminds me of Oscar Wilde talking about fox hunting: "The English country gentleman galloping after a fox is the unspeakable in full pursuit of the uneatable."

You cannot propel vehicles on square wheels.

Not that I have an opinion.



AMTOWER ADVERTISEMENTS

GOVERNMENT MARKETING BEST PRACTICES will be in
Vienna, Virginia, April 14
San Jose April 20
San Antonio April 22
Denver April 28
Chicago April 29.

Once again, this will include new material (version 4.1). Our sponsors are DM News, the Federal Business Council, Federal Computer Week, Government Security News, Carroll Publishing and the Public Sector Institute.

If you cannot attend the road show, get the audio version of Government Marketing Best Practices at the subscriber discount of $95 (save $30) This three hour session was taped November 11, 2003 at the Tower Club, Vienna, Virginia, in front of a live audience. It comes with the workbook and is excellent for current staff training, new staff training, and to use for planning your 2004 campaigns. Put “SUB” in the Offer Code box (this gets you the discount) on the order form at http://www.federaldirect.net/gmbpaudio.html

ONE-MINUTE MARKETING CLINIC: .GOV RESEARCH

DefenseLink, http://www.defenselink.mil/, is a useful shortcut to a variety of DoD-related sites, information and enews.

The page always opens with Defense news (usually three stories). On the right side, there are three clusters of links: News Room, Defense Sites, and Special Interest, each with several links. At the bottom of the page are links to several other Defense-related stories.

For example, if you just wanted daily updates on Defense contracts, http://www.defenselink.mil/contracts/ provides this daily, or you can subscribe to the daily announcement at http://www.defenselink.mil/news/dodnews.html#e-mail.

The same goes for daily press releases. You can view them at http://www.defenselink.mil/releases/
Or subscribe to them at http://www.defenselink.mil/news/dodnews.html#e-mail or
http://www.defenselink.mil/news/dodnews.html

Use the Site Map at http://www.defenselink.mil/sitemap.html to see the entire array of information available.


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As always, your comments, questions and suggestions are welcome.

Thanks
Mark Amtower

The Amtower B2G Market Report is published and copyrighted by Amtower & Company. It combines our former newsletters into a single, bi-weekly newsletter for companies targeting the government marketplace. Contact us at Amtower & Company, PO Box 339, Ashton, MD 20861-0339 (301-924-0058). This material is copyrighted and may not be duplicated, reprinted or otherwise replicated without written permission of the publisher. EMAIL subscriptions are free by request: sign up at www.FederalDirect.net.


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